Privacy Policy

Data Collection on our Website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find the operator's contact details in this privacy policy.

How does Adoro collect your data?

Some data is collected when you provide it to us. This could, for example, be data you enter on a contact form.

Other data is collected automatically by our IT systems when you visit the website. This is primarily technical data such as the browser you are using and the operating system when accessing a page on the website.

What does Adoro use your data for?

Some of the data is collected to ensure the proper functioning of the website. Other data may be used to analyze visitor behavior.

What rights do you have regarding your data?

You have the right to receive information free of charge at any time about your stored data, its origin, its recipients and the purpose of its collection. You also have the right to request its correction, blocking or deletion. You can contact us at any time at the address given in this privacy policy if you have further questions on the subject of data protection.

Third-party analysis and tools

When visiting the website, statistical evaluations of your interaction with it may be made. This is mainly done using cookies and tracking scripts/analyses. The analysis of your interaction is usually anonymous, i.e. Adoro cannot identify you from this data. You can prevent the sharing of your interaction with the website by configuring the privacy settings in your web browser. See section below "Data collection on our website > Cookies".

General Information and Mandatory Information

Data Protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this privacy policy.

When you use this website, various personal data is collected. Personal data is any data with which you could be personally identified. This privacy policy explains what information Adoro collects and what it is used for. It also explains how and for what purpose this happens.

Please note that data transmission over the Internet (e.g. when communicating by email) can have security gaps. Complete protection of data from access by third parties is not possible.

Withdrawal of your consent to data processing

Many data processing operations are only possible with your express consent. You can withdraw consent you have already given at any time with future effect. The data processed before Adoro receives your withdrawal may continue to be processed lawfully.

You have the right to know what data Adoro has stored about you. You have unrestricted access to this information and can have it corrected if it is inaccurate or outdated. You can also object to the use of your data by Adoro and/or request that the use of your data be withheld. You also have the right to request the complete deletion of your personal data. If necessary, you can request to receive your data in a machine-readable format and transmit it to yourself or a third party. To exercise any of these rights, contact us.

Right to complain to supervisory authorities

In the event of violations of data protection laws, the affected person may file a complaint with the competent supervisory authorities.

Right to data portability

You have the right to have data that Adoro processes automatically based on your consent or in fulfillment of a contract handed over to yourself or to a third party in a common, machine-readable format. If you request direct transfer of the data, this can only be done to the extent that it is technically feasible.

SSL or TLS encryption

This website uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as requests you send to Adoro as the website operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

When SSL or TLS encryption is activated, the data you transmit to Adoro cannot be read by third parties.

Encrypted payments on this website

If you enter into a contract that obligates you to transmit your payment information to Adoro (e.g. account number for direct debits), your data is needed to process your payment.

Payment transactions using common payment methods (Visa/MasterCard, direct debit) are made exclusively via encrypted SSL or TLS connections. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and the lock symbol is visible in your browser line.

With encrypted communication, your payment data transmitted to Adoro cannot be read by third parties.

Information, blocking, deletion

Within the framework of the applicable legal provisions, you have the right to free information about your stored personal data, its origin, the recipient and the purpose for which it was processed at any time. You also have the right to have this data corrected, blocked or deleted. You can contact us at any time at the address given in this imprint if you have further questions on the subject of personal data.

Opposition to advertising emails

The use of contact data published within the framework of the imprint obligation for sending unsolicited advertising and information materials is hereby expressly objected to. The operator of the website expressly reserves the right to take legal action in the event of unsolicited sending of advertising information, such as spam emails.

Data Protection Officer

Statutory Data Protection Officer

If you would like to contact our data protection officer, you can do so by email at hi@adoroads.com.

Data Collection on our Website

Legal basis for data collection

There are various purposes for which we collect data about you. According to data protection legislation, we must state the so-called "legal basis" on which we rely for each area.

Legitimate interests

We rely on balancing interests when we need to use personal data for a legitimate interest and conclude that our interest outweighs. This may include:

• Insights into the use of our website and digital applications.
• To improve our website and applications.
• To provide the user with a personalized experience when visiting our website.

Contract

We must use your personal data if you register as a customer on the website and wish to purchase our products.

Consent

If we cannot rely on balancing interests, we give you the free choice to give your consent for a specific purpose. You can withdraw your consent at any time.

Change your consent settings by clicking on the "Cookie settings" link in the footer.

Personal data we collect includes name, address, email, and phone number. We never store personalized data in cookies.

Here you can read for which purposes we process your personal data and on which legal basis we rely for each processing operation.

Operation of the website and digital applications

To operate adoroads.com, we use cookies to track sessions, save settings you have made, and secure your search history.

Legal basis: Legitimate interests

Managing your user account

You choose to create an account with us to gain access to the information behind the login and to be able to purchase our products.

Legal basis: Legitimate interests

Targeted advertising and marketing

Read more about targeted advertising and how we work with it in the "Analysis and advertising" section of our privacy policy.

Legal basis: Legitimate interests and consent

Statistics

To gain more insights into the use of our website and our other products, we need access to detailed statistics. All statistics are anonymized, so it should not be possible to identify individual users.

Legal basis: Legitimate interests

Subscribe to newsletter

If you have subscribed to our newsletter, we will send it to you by email. You can unsubscribe from our newsletter at any time.

Legal basis: Legitimate interests

Customer service and after-sales functions

When you contact us for customer service to identify your identity and provide you with services, we require your email address or phone number to verify your identity, and we will also collect other information you provide on your own initiative. To ensure our service quality, we may retain your chat logs or record your phone calls with our customer service personnel, which may contain your sensitive information. If you refuse to provide information, you may not be able to use our customer service.

Cookie Policy

1. Introduction

Adoro ("we") is committed to protecting your privacy during your visit to www.adoroads.com. Cookies are used to distinguish you from other users of our website, to provide you with a better user experience, and to improve our website and digital products. Please read this cookie policy to understand how we use cookies and how you can block or delete cookies.

1.1 What is a Cookie?

A cookie is a small text file with information that is stored on your computer when you visit a website. Cookies can enable the website to save some of your actions and preferences so that you don't have to re-enter them when you return to the website or navigate from one page to another.

1.1.1 Session Cookie

Session cookies are stored only temporarily in the browser's memory and are destroyed when it is closed, although they survive navigation from the website from which they originated.

1.1.2 Permanent Cookie

As the name suggests, this type of cookie is stored on your computer so that it is still present even if you close and restart it. Permanent cookies are created by specifying an expiry date. When this expiry date is reached, it is destroyed by the computer. If the expiry date is not set, it is automatically a session cookie.

For more information on how cookies work, visit https://cookiepedia.co.uk/

2. Which cookies are used?

On our website and in our digital products, we use the following types of cookies. The tables contain the specific cookies within each category used on this website and state the purpose for each cookie, whether information originates from or is shared with a third party, and how long the information is stored. We will not use cookies for purposes other than those specified below.

2.1 Other Tracking Technologies

Information obtained through other tracking techniques such as tags and pixels is stored for 12 months.

2.2 Strictly necessary cookies

These cookies enable the services you have explicitly requested. For example, they allow you to navigate the website and use its features, such as accessing secure areas of the website. Without these cookies, the services you have requested cannot be provided.

2.3 Functional cookies

These cookies allow the website to remember choices you make and provide enhanced, more personal features. These cookies can also be used to save changes you have made to text size, fonts, and other parts of the website that you can customize. They may also be used to provide services you have requested, such as watching a video or commenting on a blog. The information collected by these cookies can be anonymized and they cannot track your browsing activity on other websites.

2.4 Performance cookies

These cookies collect information about how visitors use a website, for example, which pages visitors go to most often, and if they get error messages from web pages. These cookies do not collect information that identifies a visitor. All information collected by these cookies is aggregated and therefore anonymous. They are only used to improve how a website works.

2.5 Marketing cookies

These cookies are used to deliver more relevant ads to you and your interests. They are also used to limit the number of times you see an advertisement and to measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator's permission. They remember that you have visited a website and this information is shared with other organizations such as advertisers. Very often, targeting or advertising cookies will be linked to site functionality provided by the other organization.

2.6 First-party cookies

One of the main attributes of a cookie is its “host” – this is the domain name of the website that ultimately sets the cookie. Only the host domain can retrieve and read the cookie's content after it has been set.

If the hostname matches the domain in the browser's address bar when it is set or retrieved, it is a first-party cookie.

First-party cookies are only set or retrieved by the website while you are visiting it, so they cannot be used to track activity or transfer data from one website to another.

2.7 Third-party cookies

We are continuously working to improve our website. Therefore, we use the web analysis tool "Google Analytics" to analyze the behavior of website users at an anonymous and aggregated level. Google's ability to use and share information collected by Google Analytics about your visits to our site is restricted by the Google Analytics Terms of Use at https://www.google.com/analytics/terms/us.html and the Google Privacy Policy at http://www.google.com/intl/en/policies/privacy/. You can prevent Google Analytics from recognizing you on repeat visits to the website by disabling cookies in your browser. We allow Google Analytics to install and manage cookies on this website.

3. What is the legal basis for using cookies?

Since the website would not function without the strictly necessary cookies, this category of cookies is always switched on when you visit our website. The legal basis for the use of strictly necessary cookies is our legitimate interest in providing you with a functional website.

Our website uses cookies to collect data for analytical purposes to improve the website's service offering. Since analytical third-party cookies require your consent, when you first enter the website, you will see a banner with information about our use of cookies and will be asked to consent to the use of cookies.

You are not obliged to consent to cookies that are not strictly necessary for accessing the website. However, some services and functions may be restricted without enabled cookies. You can accept or decline these cookies. The default settings are "no consent", but accepting these cookies will improve your user experience.

4. How can you withdraw your consent and delete cookies?

If you wish to withdraw your consent to the use of cookies, you can change your web browser settings to automatically refuse the storage of cookies or inform you when a website wants to store cookies on your computer. Previously stored cookies can also be deleted via the web browser. Please note that certain areas and functions on this website require cookies and may not work if cookies are deleted or rejected.

If you want to remove the cookies already on your device and are using a PC and a newer browser, you can press CTRL + SHIFT + DELETE simultaneously. If this shortcut does not work, you can find the support pages for the most commonly used browsers as well as a link for deleting flash cookies here:

• Microsoft Edge
• Mozilla Firefox
• Google Chrome
• Safari
• Flash-Cookies

If you wish to withdraw your consent to the use of cookies, you can change your cookie preferences in our Cookie Preference Center, which is available via the link in the footer of the webpage. You can, of course, also change your web browser settings to automatically refuse the storage of cookies or inform you when a website wants to store cookies on your computer. Previously stored cookies can also be deleted via the web browser.

5. Contact

If you have questions about the use of cookies on the website, please do not hesitate to contact us by email at hi@adoroads.com.

Cookies that are necessary for carrying out the electronic communication process or for providing certain functions desired by you (e.g. shopping cart function) are stored on the basis of Art. 6 (1) (f) GDPR. This website legitimately uses cookies to provide an optimized, technically error-free service. Insofar as other cookies (e.g. cookies for analyzing your surfing behavior) are stored, these are treated separately in this privacy policy.

Server Log Files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us.

This data contains:

• IP address
• Browser type and browser version
• Page address (URL)
• Time of the request

This data is not merged with other data sources.

In addition, information about errors that occur in the system and requests to backend systems are stored for troubleshooting purposes. This data may contain personal information such as email (if you are registered on our website) and IP address. All this data is deleted after 14 days and not merged with other data sources.

The basis for this data processing is Art. 6 (1) (b) GDPR, which permits the processing of data for the fulfillment of a contract or pre-contractual measures.

Contact form

If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We will not pass on this data without your consent.

The data entered into the contact form is therefore processed exclusively on the basis of your consent (Art. 6 (1) (a) GDPR). You can revoke this consent at any time. An informal message by email to us is sufficient for this. The legality of the data processing operations carried out before the revocation remains unaffected by the revocation.

The data you entered in the contact form will remain with us until you request us to delete it, revoke your consent to storage, or the purpose for data storage ceases to apply (e.g. after your inquiry has been processed). Mandatory legal provisions - in particular retention periods - remain unaffected.

Registration on this website

You can register on our website to access functions that are not available to anonymous website visitors. The data entered will only be used for the purpose of using the respective website or service for which you have registered. The mandatory data requested during registration must be provided in full. Otherwise, we will refuse your registration.

To inform you about important changes such as those within the scope of our website or technical changes, we use the email address provided during registration.

The processing of the data provided during registration takes place only on the basis of your consent (Art. 6 (1) (a) GDPR). You can revoke your consent at any time with future effect. An informal email with this request is sufficient. The legality of the data processing operations carried out before the revocation remains unaffected by the revocation.

We store the data collected during registration as long as you remain registered on our website. Statutory retention periods remain unaffected.

Processing of Data (Customer and Contract Data)

We collect, process, and use personal data only insofar as it is necessary for the establishment or modification of legal relationships with us (master data). This is done on the basis of Art. 6 (1) (b) GDPR, which permits the processing of data for the fulfillment of a contract or for pre-contractual measures. We collect, process, and use your personal data when accessing our website (usage data) only to the extent necessary to enable you to access our products and services and so that Adoro can bill you accordingly.

Collected customer data is deleted after completion of the order or termination of the business relationship. Statutory retention periods remain unaffected.

Data transfer upon conclusion of contract with online shops, dealers, and mail order

We only transfer personal data to third parties if this is necessary to fulfill the terms of the contract, e.g. to companies entrusted with the delivery of goods to your location or to banks entrusted with processing your payments. Your data will not be transmitted for other purposes without your express consent. Your data will not be passed on to third parties for advertising purposes without your express consent.

The basis for data processing is Art. 6 (1) (b) GDPR, which permits the processing of data for the fulfillment of a contract or for pre-contractual measures.

Data transfer when registering for services and digital content

We only transfer personal data to third parties if this is necessary to fulfill the terms of the contract with us, e.g. to banks entrusted with processing your payments.

Your data will not be transmitted for other purposes without your express consent. Your data will not be passed on to third parties for advertising purposes without your express consent.

The basis for data processing is Art. 6 (1) (b) GDPR, which permits the processing of data for the fulfillment of a contract or for pre-contractual measures.

Terms of Use for Data/Product Information downloaded from adoroads.com

Data about Adoro products on adoroads.com belongs to Adoro.

You may download this data for internal use, which does not include the compilation and/or disclosure of the data to third parties.

If you download this data for commercial purposes, you must sign an undertaking governing the use of Adoro data.

The data is provided "as is" and creates no warranty, express, implied, statutory, or arising from trade usage or practice and, without limiting the foregoing, no warranty of suitability for a particular or general purpose or merchantability is given or deemed to be given. Adoro accepts no liability for defects, errors, or imperfections in the data.

Data may be changed, deleted, or modified without prior notice.

Data may be subject to export restrictions according to applicable laws and regulations in the EU, the USA, and the country where such data may be used. You are responsible for complying with these laws and regulations and for obtaining all necessary licenses to export, re-export, and/or import such data.

If you do not accept these terms, do not open or save any of the data available for download.

Analysis and Advertising

Google Analytics

This website uses Google Analytics, a web analysis service. It is operated by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics uses cookies. These are text files that are stored on your computer and allow an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

Google Analytics cookies are stored on the basis of Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in analyzing user behavior to optimize both its website and its advertising.

IP anonymization

We have activated the IP anonymization function on this website. Your IP address will be truncated by Google within the European Union or other contracting parties to the Agreement on the European Economic Area before being transmitted to the United States. Only in exceptional cases will the full IP address be sent to a Google server in the USA and truncated there. Google will use this information on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity, and to provide other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

Google Tag Manager

We use Google Tag Manager (GTM) for tracking and analysis. GTM does not collect any personal information. It is a tool that automatically updates the code snippets of tags, which in turn can collect sensitive information. GTM does not use this data. Even if you reject cookies or disable URL-based session tracking, the tags managed via GTM remain active. For more details, visit https://www.google.com/analytics/tag-manager/use-policy/.

Google Ads Conversion Tracking

This website uses conversion tracking services from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google uses cookies that are created on your computer to analyze your browsing behavior. Conversion tracking cookies are created when you click on one of the ads served by Google. Cookies used for conversion tracking do not collect personal information. If you do not agree to your browsing activities being tracked by Google, you can change your browser settings to block all cookies from googleadservices.com. You can also exercise your right to opt out by visiting http://www.networkadvertising.org/choices/. If you want to learn more about how conversion tracking works and what options you have to prevent Google from using cookie-based information, visit https://www.google.com/settings/u/0/ads/authenticated.

Conversion cookies are stored on the basis of Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in analyzing user behavior to optimize both its website and its advertising.

For more information about Google Ads and Google Conversion Tracking, please see Google's privacy policy: https://www.google.com/policies/privacy/.

Google Remarketing

We use a remarketing tool from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. The tool helps personalize ads based on individual visitor preferences in the Google Display Network. We use this automated service to show you products you might be interested in, with ads selected based on your click behavior when browsing our website during your last visit. The service uses cookies created on your computer that recognize you when you revisit websites that are members of the Google Display Network. A cookie is a small text file created on your computer when you visit our website. Google collects your URL request, IP address, browser type and language, and time and date of visit. This information is used to identify the browser on a computer, which in turn enables the Google Display Network to select and display ads based on content displayed on websites that also use the remarketing tool during your previous browsing session. If you have previously agreed to synchronize your browsing history and your Google account (https://www.google.com/settings/u/0/ads/authenticated) and for your Google account data to be used to display personalized ads, Google's remarketing tool will be activated across a range of devices. This means that Google uses your Google ID to recognize you across various mobile devices, but does not collect any personal information in the process. If you do not agree to Google collecting information used in its remarketing tool, you can disable the tool by making the necessary changes to Google's ad settings at http://www.google.com/settings/ads.

Google Analytics Google Signals

We have activated Google Signals in Google Analytics. This updates existing Google Analytics functions (advertising reports, remarketing, cross-device reports, and reports on interests and demographics) to provide aggregated and anonymized information about you, provided you have enabled personalized ads in your Google Account.

The special feature is that it is cross-device tracking. This means that your data can be analyzed across different devices. By activating Google Signals, data is collected and linked to your Google account. For example, Google can recognize when you view a product on our website via a smartphone and only later purchase the product via a laptop. Thanks to the activation of Google Signals, we can launch cross-device remarketing campaigns that would otherwise not be possible in this form. Remarketing means that we can also display our offer to you on other websites.

In Google Analytics, Google Signals also collects additional visitor data such as location, search history, YouTube history, and data about your actions on our website. This allows Google to provide us with better advertising reports and more useful information about your interests and demographics. This includes your age, what language you speak, where you live, or your gender. In addition, social criteria such as your occupation, marital status, or income are also added. All these features help Google Analytics define groups of people or target audiences.

The reports also help us better assess your behavior, wishes, and interests. This enables us to optimize and customize our services and products for you. This data expires by default after 26 months. Please note that this data collection only takes place if you have enabled personalized advertising in your Google Account. It is always aggregated and anonymous data and never data of individual persons. You can manage or delete this data in your Google account.

Microsoft Clarity

We have installed Microsoft Clarity cookies on every page of our website. Clarity collects interactions on our website, such as how the page renders and what interactions users perform, such as mouse movements, clicks, scrolls, and the like. By default, all sensitive content such as passwords, usernames, etc., is masked before being sent to Clarity. Clarity is GDPR compliant as a data controller.

Here you can find the privacy policy for more details: https://clarity.microsoft.com/terms

Microsoft Advertising

Pixels from Microsoft Advertising are implemented on our website. Data is collected and stored from which anonymous usage profiles are created. This is a service of Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA. This service allows us to track user activity on our website when they come to our website via Microsoft Advertising ads. If you come to our website via such an ad, a pixel is placed on your computer and a Microsoft UET tag (Universal Event Tracking tag) is integrated into our website. This is a code that is used in conjunction with the pixel to store some non-personal information about your use of the website.

These pixels are stored on the basis of Art. 6 (1) (f) GDPR and on the basis of your respective consent (Art. 6 (1) (a) GDPR). The website operator has a legitimate interest in analyzing user behavior to optimize both its website and its advertising. In addition, Microsoft can use so-called cross-device tracking to track your usage patterns across several of your electronic devices and is thus able to display personalized advertising on or in Microsoft websites and apps.

Microsoft is obliged to maintain adequate data protection standards. You can object to the analysis of your usage patterns by Microsoft and the display of interest-based recommendations at any time here. In addition, you can adjust your Microsoft ad settings here. For more information on how Microsoft processes your personal data, please refer to Microsoft's privacy policy.

LinkedIn Insight Tag

We use the Insight Tag from LinkedIn Corporation, Gardner House, Wilton Plaza, Wilton Place, Dublin 2, Ireland, on this website. The LinkedIn Insight Tag creates a LinkedIn "browser cookie" that collects the following data:

• IP address
• Timestamp
• Page activities
• Demographic data from LinkedIn if the user has a LinkedIn account.

This technology allows us to monitor the performance of our ads and read information about user interaction on our website. The LinkedIn Insight Tag is embedded on our website to establish a connection to the LinkedIn server when and if you visit our website and are logged into your LinkedIn account.

We process your data to evaluate campaigns and collect information about users who may have landed on our website via our LinkedIn campaigns.

We have a legitimate interest in processing your data, Art. 6 (1) (f) GDPR.

We store your data for as long as we need it for the respective purpose (campaign evaluation) and/or as long as you have not objected to the storage. The collected data is encrypted. For more information, click here. See LinkedIn's privacy policy and the LinkedIn Opt-Out.

Plug-ins and Tools

YouTube

Our website uses plugins from YouTube, operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

If you visit one of our pages equipped with a YouTube plugin, a connection to the YouTube servers is established. The YouTube server is informed which of our pages you have visited.

If you are logged into your YouTube account, you enable YouTube to directly assign your surfing behavior to your personal profile. You can prevent this by logging out of your YouTube account.

The use of YouTube is in the interest of an appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 (1) (f) GDPR.

Further information on handling user data can be found in YouTube's privacy policy at: https://www.google.de/intl/de/policies/privacy.

Geolocation Services

We offer location-based services on our website via Bing Maps. If you use these features, they may receive information about your actual location (such as GPS signals sent by a mobile device) or information that can be used to approximate a location. You can usually enable or disable your location services in your device or browser settings.

For more information on Bing Maps and its privacy policy, visit http://privacy.microsoft.com/de-de/privacystatement.

When you use our Live Chat

We use the Microsoft Omnichannel product to provide live chat, which we use to handle customer inquiries in real-time. We collect your first name, company name (optional), your email address, and the content of your live chat session. You can download a copy of your chat transcript at the end of the session.

Payment Service Providers

Adyen

Adoro uses Adyen, an online payment service provider that complements Adoro's existing billing process. If you choose a direct payment gateway to complete your purchase, Adyen stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as necessary to complete your purchase transaction. After that, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.